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Shop Matriarch LLC is not responsible for lost or stolen packages.
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected at the time of purchase.
All domestic orders are shipped through the USPS or UPS. Orders are packed and shipped in 2-5 days once processed. Once shipped, orders typically arrive in 2-7 days. Delivery dates are not guaranteed. You will be issued a tracking number to track your package via USPS or UPS.
Shop Matriarch LLC is not responsible for any courier delays, damaged, or lost packages. Please double check that you have entered accurate shipping address information prior to confirming your order. We cannot change shipping information once packages are in possession of USPS or UPS.
International orders are shipped via First Class mail International. We cannot guarantee arrival dates. You will be issued a tracking number to track your package. Any customs or import duties are the buyer's responsibility.
For all customer service inquiries, email shopmatriarch@gmail.com. Have a question or need to make a return? Refer to our Return Policy.
